Shipping policy


The estimated delivery time depends on the country. As soon as your order has been shipped, you will receive a shipping confirmation email with a tracking number. All shipping prices includes VAT. Please be aware of a longer delivery time during the holidays and sale periods. Most orders will be processed the day after the order has been placed. We are working towards having your order processed within 5 working days. Sometimes its possible that due to a low stock it can take up to 10 business days for your order to be processed ( Embroidery hoodies ).



Our returns policy allows you to return products unused within 14 days of receiving them. You can open the parcel and check the contents. Once we've received your returned item(s), we will refund the purchase amount as soon as possible. Returns will only be accepted when items are unused, unwashed, with all original UNSEEN SOCIETY labels attached and in the original packaging.
To return an item you must always contact our customer service via our contact form.


If we receive an item return that does not meet the return conditions below, we can unfortunately not accept return. We will charge shipping cost again to return the item to you.

- Items must be returned within 14 days.
- The costs of the return shipment are for the customer.
- The order must be returned in its original packaging.
- The item must be complete and in original condition.
- The item must not be worn, washed or damaged.
- The labels must be attached to the item.
- Be careful with makeup: an item with makeup stains will not be returned.
- Orders that fall outside the return period of 14 days will not be returned.
- No washing guarantee is given. Any problems after washing are at your own responsibility.